Privacy policy

Privacy Policy

Cosmody values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

We collect the following information when you shop with us:

Personal details: name, email address, and billing/shipping addresses
Payment information: processed securely through our payment gateway
Browsing data: pages visited, products viewed, and time spent on our site
Device information: IP address, browser type, and operating system

How We Use Your Information

Your information is used to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your inquiries and provide customer support
Improve our website and shopping experience
Send marketing communications (with your consent)
Comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track site usage, and personalize content. You can control cookie settings through your browser, though some features may not function optimally if cookies are disabled.

Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share data with:

Shipping carriers and logistics providers to deliver your orders
Payment processors to securely process transactions
Service providers who assist in operating our website and business

All third parties are contractually obligated to protect your information.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (where applicable)
Opt out of marketing communications
Withdraw consent for data processing

Data Security

We employ industry-standard encryption and security measures to protect your information. However, no online transmission is completely secure. Use strong passwords and do not share your account details.