Shipping policy
Shipping Policy
At Cosmody, we are committed to delivering your orders efficiently and safely. Below are our shipping terms and conditions:
Shipping Timeline
Orders are typically processed and shipped within 7-15 business days. This timeframe begins after your order has been confirmed and payment verified. During peak seasons, processing times may be extended by a few additional days.
Shipping Regions
We currently ship to most regions worldwide. Shipping costs and delivery times vary depending on your location. Shipping fees will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor your package's progress in real-time through our carrier's tracking system.
Customs and Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country. Cosmody is not liable for delays caused by customs clearance or local regulations.
Shipping Delays
While we strive to meet our shipping timelines, delays may occur due to unforeseen circumstances, including weather, carrier issues, or customs procedures. In case of significant delays, we will notify you via email.
Contact Us
For shipping inquiries, please contact our support team at supportcosmody@gmail.com. We aim to respond within 24-48 hours.