Refund policy

Refund Policy

At Cosmody, customer satisfaction is our priority. We offer a hassle-free refund policy to ensure your peace of mind when shopping with us.

Refund Eligibility

You may request a refund within 30 days of your purchase, provided that the product is unused, unopened, and in its original packaging with all documentation intact.

Non-Refundable Items

The following items are not eligible for refund:

Products that show signs of use, damage, or tampering
Items purchased on clearance or final sale
Custom or personalized products
Products without original packaging or documentation
Items damaged due to misuse or improper storage

How to Request a Refund

To initiate a refund, please contact our support team at supportcosmody@gmail.com with your order number and reason for return. We will review your request and provide instructions for returning the product.

Refund Processing

Once we receive and inspect your returned item, refunds will be processed within 10-15 business days. The refund will be issued to the original payment method used during purchase.